I want the Internet access
What do I get?
High-quality Internet connection with selected speed, access to cloud storage with a capacity corresponding with the selected tariff, and free IT user support. You can obtain Wi-Fi router while using our services, and installation by our technician as well.
What is the duration of contract?
What is the duration of the contract? The contract is concluded for an indefinite period of time. We do not want to keep you with the paper but with high-quality services.
Can we use our old antenna which is already on our roof?
Usually, it is not possible. We use the latest technologies that are not usually compatible with the older ones. Antenna and, if needed FSO technology (free space optical) will be rented for free for the duration of the service.
Can we use our old cable route?
It is possible if there is UTP data cable with required parameters and it is not impaired. Otherwise, our technician will consult the possibilities of cable line routing with you, and the new data cable will be installed for free of charge.
Can I connect multiple computers?
Yes, the provided device can be used up to 4 computers via LAN and at the same time other devices via Wi-Fi. Nevertheless, there could be some deceleration depending on the chosen tariff.
When can I be connected?
Installation is usually done during 5 working days, depending on the number of customers in front of you.
Setting up services
Procedure of setting up:
If you are decided to use our services or you want to be just informed without any obligation, you can use our contact form, send an e-mail to info@e3.cz, or call our information line 246 058 300.
- - At the latest within two business days, you will be contacted by our employee to discuss details, or arrange a personal appointment regarding the possibilities for realization and availability of our services in your location
- - If there are favourable findings regarding service availability, and our offer is being accepted, the date of installation will be arranged.
- - At the arranged installation date, your device will be installed, services commissioned and handed over, and the contract on provision of data services in e3.cz net will be signed.
I already have an connection to E3.cz net
Is there any limit for downloaded data?
No, let's leave it to other providers. We do not limit or restrict our clients.
How to pay for an Internet connection
You can pay to the bank account specified in the contract. Variable symbol is your contract number.
Do I have opportunity to get a public address?
Yes, from the start of connection you have assigned public IP address.
TV
How to sign up for receiving IPTV?
Sign up at https://www.xn--lep-tma39c.tv/. Then on our website www.e3.cz in the section “watching TV” click on “order TV” and fill the particular form and sent it. Than our technician will contact you and will discuss with you details about commissioning services. The program menu and the list of supported devices can be found at https://www.xn--lep-tma39c.tv/.
Does IPTV extract the line?
No, IPTV has a low bit rate about 1.6Mbit on average.
On what device can I run IPTV?
This technology has a wide support for smart devices. You can run it on a desktop, Smart TV, or just on a tablet or phone.
Can I track IPTV at the same time with more people?
Yes, in parallel, 2 streams can run on 4 registered devices.